We currently ship to the United States, Canada, Australia and the UK. To enquire about shipping to a different destination, please contact us.

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

Policy for Damaged Items

Our mission is for each customer to be completely satisfied
with their purchase. If you receive an item that is damaged, please follow the
steps:

Time Frame | Eligibility

To be eligible for a replacement, you must notify us of the damaged item
within 7 days of receiving your order. After this period, we may
not be able to offer a replacement. 
The item must have been received damaged. Damage caused by misuse,
mishandling, or accidents after receipt of the product is not eligible for
replacement.

Request Refund or Replacement

1: Take clear photos of the damaged item(s) and packaging. Include
images showing the damage to the product as well as any visible damage to
the packaging.

2: Email customer service support@asmartblonde.com
the following items:

• Your order number
• Photos of the damaged item(s) and packaging
• Request for either refund or item replacement.

Claim Process

Once your claim is reviewed, a replacement item will be shipped at no additional
cost to you or if you prefer a refund will be issued.

A pre-paid return label will be provided should we ask you to return the
damaged item(s).

Additional Shipping Fees
Any shipping fees associated with the return or replacement process will
be covered by us if the item is damaged.

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

Refunds are processed within 7 days from when we receive the item(s).